Last September 24th, LedaMC had the opportunity to participate in the 2nd Annual Metric Event of GUFPI-ISMA with a presentation prepared by Manuel Buitrago (responsible in Italy of one of LedaMC’s services in a large Telco company).
GUFPI-ISMA is one of the reference organizations in Italy for software development project estimation.
LedaMC explained in the metric event the benefits of product approach and the support to teams within development projects in agile environments to ensure the highest value delivered to business.
The event featured high-profile speakers who provided insights into the advantages of functional measurement methods.
First of all, they talked about how emotions and customer satisfaction have an impact on the design of new services.
Topics such as the growth of the DevOps trend in pursuit of software product development leaving behind “development projects” and how to fine-tune the agility were discussed by leading industry professionals.
How to support agile teams to ensure the highest value delivery for business
LedaMC explained how important it is to give development teams the importance they deserve and how they must be accompanied in their tasks to ensure the highest value delivered to business.
“The economic cost of the product is up to 20% higher in agile methodologies” was stated in the talk. However, the idea that this is not necessarily negative was emphasized, because this increase can be compensated by some other parameter such as, for example, its low cost or a low number of incidents.
“Regardless of our objectives, it is essential that at some point we stop and try to think about how much user satisfaction is costing us, to value our initiative, to try to understand how profitable it is proving to be,” it was said.
The key for LedaMC is to arrive at these data and use them in the analysis in order to have a good range of results that allow effective decision making, not the result itself. Because paying more is not the same as being more expensive, there must be a balance between price, efficiency and quality. It is known that very efficient teams may be masking a lack of quality.
Improving efficiency with a product approach
LedaMC has been helping agile teams for almost three years and 200 teams, 190,000 development days and almost 95,000 product units have provided the expertise needed to back up its principles with results.
“You can help agile teams with functional metrics, but that’s not enough,” they said. It is also important to have a set of useful KPIs that give teams a 360-degree view. Do not forget other perspectives such as quality, risk management or technical debt and of course, develop a mindset where estimates and objective measurements based on functional metrics help the customer to quantify the value delivered by the teams and also to make an objective assessment to compare tribes, areas or compare their agile performance with other organizations.
At the end, some questions came up:
But how is it possible to quantify value delivery? asked one of them. Why functional metrics?
We will be able to quantify the value delivery by focusing on the product, setting KPIs oriented to specific objectives such as transparency, flexibility, objectivity, user satisfaction or savings and any metric derived from the use of Story Point usually misrepresents the real situation, it goes against the principle of objectivity.
Relevant information about this event will be published soon here.