What is a productivity and quality office?
A firm requiring extensive software to operate expends significant amounts of cash to have trustworthy software. And it does not always succeed. Managing your suppliers can also be a challenging task.
New products must be brought to market faster because of market pressures. New approaches to development, alongside new programming languages and frameworks, have appeared to aid the swift release of new products like bank accounts, insurance premiums or phone tariffs. These new technologies promise to revolutionise development by embracing concepts such as Agile, hybrid models, Big Data, Artificial Intelligence, quantum computing and machine learning, among others.
More and more business is involved in these developments to ensure that what is needed is developed.
Software development requires improvements, and a productivity and quality office can aid its accomplishment.
This is the next step to taking your company to the next level. While comparing your software development projects to others gives you an idea of their performance and areas for growth, setting up a productivity and quality office enables you to constantly monitor and improve them, leading to optimal cost savings and higher quality outcomes.
A productivity and quality office relies on three essential principles:
1. The initial metric we consider is the Software Product (the function points) as an ISO/IEC functional standard. By using this metric, we can transparently and audibly compare results obtained, regardless of the development paradigm, team type, or technology used. It is a reliable means of comparison, even when utilizing predictive (waterfall), agile, or similar paradigms.
2. The process must be standardised and normalised to ensure consistency. All parties involved should collaborate to establish a shared process for delivering estimates and measurements of the software product, and collecting the remaining values required for calculating the indicators. From effort data associated with the software product, such as cost data, defects detected, test cases generated, etc.
3. The third is data exploitation. The productivity and quality team crafts a personalised dashboard to facilitate the organisation’s decision-making process. The dashboard presents solutions to the questions that the organisation seeks to answer and offers comparative rankings of various teams, suppliers, and areas.